Check-in from the comfort of home
As soon as the booking is confirmed, Smart Journey starts the conversation by email and WhatsApp. A link leads to Smart Check-in, with ID and selfie before arrival.
AI-powered automation connecting the entire guest journey: from the first visit to your website to the rebooking after checkout. More direct bookings, lower operating costs, delighted guests.
Proven technology in Brazil and the United States, across dozens of hotels.

Six modules, one continuous flow: from the first click on your site to the invitation for the next stay.
Always ready to present available suites with up-to-date rates and help the guest decide, 24 hours a day: on the website, on WhatsApp and on video.
No prototype: this is the experience your guests would have. The Smart Agent replies instantly, confirms the booking and guides check-in, all in the channel the guest already uses.

Configure how your Smart Agent behaves, follow every conversation tagged by status and decide, message by message, when the AI answers and when your team steps in.
As soon as the booking is confirmed, Smart Journey starts the conversation by email and WhatsApp. A link leads to Smart Check-in, with ID and selfie before arrival.
Suite number and door code sent automatically at check-in time: electronic lock or keypad padlock, valid until checkout.
After a well-rated stay, the messaging flow sends offers for a new booking, at the right moment and in the channel the guest already uses.
One platform, one integration, covering the entire guest journey. It plugs into your PMS without changing your day-to-day operation.
















Tell us a bit about your hotel or inn. Our team will come back with a platform walkthrough and a tailored proposal.